Delivery Policy

Khaleejtools.com in partnership with our couriers wants to make sure that our customers are happy. We are strongly committed to deliver within the time frame mentioned above. However, there are times that you may experience short delay in receiving your shipment due to customs clearance, force majeure or if they are not able to contact you in time of delivery. We arrange daily deliveries except Fridays and UAE Public Holidays.

If you wish to change the address before the shipping process, our Customer Care Team will be happy to assist you. If you received a confirmation that your order has been dispatched, please note that any request to change the shipping address will no longer be accepted.

We deliver our Products to all GCC Countries and mainly UAE. Shipping will be done by a third-party courier.
For UAE: Delivery within UAE cities shall be in 1 – 2 working days and the standard Shipping charges will be AED 15 per order.
For GCC: Delivery out of UAE and within GCC will take 7-10 working days and the Delivery Fees outside UAE will be mentioned on the checkout page depending on the country and location.
Avoid any delivery delay by providing your full address along with your contact details.
Please be informed that we do not deliver electronic items outside the GCC.

Additional Condition for Bulk Orders

We accept bulk orders; however we are unable to shoulder the shipping cost. For bulk orders, you may contact our Customer Care Team at +971-55-845-4020 to confirm the shipping cost as it may vary depending on the weight or measurement (whichever is higher).

In our end, once we receive a bulk order, we will email you back with the details of the shipping cost prior to processing your order. Once agreed, you will be responsible for accepting the delivery.